Ecommerce Coordinator

Job Description:

Position: E-Commerce coordinator

Department: Branding and Promotion

Experience Required: 3+ years

Salary Range:

Location: Science City, Ahmedabad

Shape the Future of E-Commerce at Zymo Cosmetics Join us and be the driving force behind our digital growth — where your ideas, skills, and creativity will directly shape a fast-growing e-commerce brand. At Zymo Cosmetics, you’ll have the opportunity to work on exciting projects and collaborate with a talented team of professionals who are passionate about driving innovation and making a difference in the manufacturing world. We offer competitive compensation, opportunities for career growth, and a supportive work environment where your ideas and contributions are valued.

Responsibilities:

· Platform & Store Management – Oversee daily operations on e-commerce platforms (Shopify, WooCommerce, Magento, Amazon, Flipkart, Nykaa, etc.), including product listings, pricing, content, and inventory sync.

· Content Optimization – Enhance product titles, descriptions, keywords, and images to improve visibility, search rankings, and conversions.

· Sales & Revenue Growth – Drive KPIs such as revenue, AOV (average order value), cart abandonment reduction, and conversion rate improvement.

· Campaign Coordination – Work with digital marketing teams on SEO, PPC, email, SMS, and paid ad campaigns, ensuring data-driven execution.

· Customer Experience – Ensure a smooth checkout, payment, delivery, and return process, address customer queries and escalations promptly.

· Promotions & Offers – Plan, execute, and track performance of discounts, bundles, upsells, and cross-sell strategies.

· Inventory & Logistics – Coordinate with warehouses/fulfillment partners to maintain accurate stock levels and ensure timely order dispatch.

· Analytics & Reporting – Use tools like GA4, Shopify Analytics, and marketplace dashboards to track performance, generate reports, and identify growth opportunities.

· UX & Conversion Optimization – Implement site improvements, CRO audits, and A/B tests to enhance user engagement and conversions.

· Market & Competitor Analysis – Stay updated with e-commerce trends, platform policies, and competitor activities to adapt strategies proactively.

Qualifications:

· Bachelor’s / Master’s degree in Marketing, Business Administration, or related field.

· 3+ years’ experience in e-commerce management, marketplace operations, or digital sales.

· Proficiency in e-commerce platforms and marketplace portals with strong understanding of SEO, analytics tools, and online marketing strategies.

· Familiarity with marketing automation, user behavior, analysis tools and Knowledge of digital advertising platforms

· Skilled in MS Excel and data analysis for sales and inventory tracking.

· Excellent communication, coordination, and problem-solving skills.

· Proven ability to multitask, achieve sales targets, and improve e-commerce KPIs in a fast-paced environment